NUMVERSE LEGAL

PRIVACY POLICY - NUMVERSE

This policy explains how Numverse collects, uses, stores, shares, and protects personal data when you use the app.

1Purpose and scope

This policy explains how Numverse collects, uses, stores, shares, and protects personal data when you use the app.

2Data we collect

2.1 Data you provide

  • Email and account registration details.
  • Name/nickname, date of birth, and profile information you enter to create personal growth profiles.
  • Content you enter when chatting with AI Chat for Self Discovery/Career Fit topics.
  • Quiz answers you submit in Self Discovery and Career Fit assessments.

2.2 Data generated through use

  • Quiz results, behavioral-axis scores, and generated insight content.
  • Chat thread history, chat messages, and prompt metadata used for AI operations.
  • Connection comparison history between profiles in the same account.
  • Feature interaction history, check-in logs, streaks, and reward point history.
  • Technical data such as language, time zone, and error logs.

3Purpose of data processing

We process data to:

  • Create and manage user accounts.
  • Provide Self Discovery, Career Fit, Connection results, and personalized AI Chat responses.
  • Operate points, check-ins, streaks, and anti-fraud mechanisms.
  • Improve product quality, performance, and security.

4Legal bases for processing

Depending on the case, we process data based on:

  • Your consent.
  • Performance of the services you request.
  • Legal obligations or legitimate interests under applicable laws.

5Data sharing

We are committed to not selling, renting, or trading your personal information with third parties for commercial purposes. We only share information in necessary and controlled cases:

  • With users: We only display information that you voluntarily make public in the app (if any), according to your privacy choices and settings.
  • With partners and service providers: We share necessary data to operate, store, authenticate, support, and improve services; these parties may only process data under our instructions and must comply with security requirements.
  • As required by law: When there is a valid request from competent authorities or to comply with legal regulations in Vietnam.

6Data security

We apply technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, modification, or destruction. Measures include:

  • Data encryption.
  • Regular review and updates of security measures.

7Account deletion and data erasure

You may request account deletion in the app. After verification, we will delete/deactivate data according to internal procedures and legal requirements; profile, quiz, chat, connection history, and related data will be handled according to the deletion scope. Some data may need to be retained if required by law or to resolve disputes and prevent fraud.

8Policy updates

We may update this Privacy Policy over time. The latest version will be published in the app with its effective date.

9Contact

For all privacy-related requests: